Every time you complete a course, our database records your course completion and then forwards an email with your AIA number, name and course information to two people (RBA Office Manager and RBA Web administrator). We have triple back-up documentation of your credits. Every Friday, our Office Manager processes your credit through the AIA transcript office online via an electronic course attendance upload. Upon receipt, the AIA system will match the course participant information (name and AIA number) with provider information (RBA) and update your transcript. Despite the available electronic efficiency, it's not unusual for this process to take 2-3 weeks. If you suspect an RBA processing error, contact us. If you suspect an AIA reporting error contact the transcript office at AIAMemberCareCES@aia.org. You can also check your RBA and AIA transcripts online anytime.