This policy supplements our general terms and conditions. Use of this website constitutes acceptance of our general terms and conditions policy.

Scope

These terms and conditions govern all purchases made at this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
Continued use constitutes acceptance of this agreement as well as all other terms and conditions found on our website.

Refunds and Store Credits

Refunds will only be offered under specific circumstances at the sole discretion of Ron Blank & Associates, Inc. All purchases are considered final and non-refundable, however we may choose to refund your purchase for the following conditions:

Any Non-Specified Items Sold from Our Website - If the item you purchased has NOT been used or viewed.

(For example, if you purchase a course and view the course material without taking the quiz the item is considered used or viewed, and no refund will be provided.)
• Refund within 5 calendar days of purchase.
• No refund will be provided for any reason after 5 days from the purchase.
• Credit for another course within 60 calendar days of purchase. No refund provided.
• The item you purchased has been removed from the website, and you have not received course completion credit (if applicable) for the item in question. Store credit will be provided. No refund will be provided.

Live Presentations Sold from Our Website (Webinars, Face to Face, Lunch & Learn).

(For example, if you purchase a webinar and only attend for 30 minutes you will not receive completion credit for the webinar because minimum attendance time is 50 minutes.)
• Refund within 5 calendar days of original purchase if the event has not yet passed.
• We may or may not provide refunds or store credit at our discretion. This will be judged on a case-by-case basis.
• No refund will be provided for any reason after 5 days from the purchase.
• Credit for another course within 60 calendar days of purchase.

Items Which Have Been Used or Viewed

• No refund will be provided for any reason.
• Store credit within 60 calendar days of purchase.
These conditions do not guarantee a refund for your purchase. We reserve the right to deny any refund for any reason.

Purchase Limitations

All purchases are valid for a duration of 2 years from the original date of purchase. After this time, you will lose access to any items you have purchased and not yet completed.
This limitation does not affect your transcripts. Your transcripts will continue to show items you have successfully completed regardless of any terms listed herein.

Transferability

Purchases may not be transferred to another party for any reason. Purchases are only valid for the account under which they were purchased.

Taking Purchased Courses and Quizzes

There is no limitation on the number of times you may take a course or quiz. If failed, you may continue to re-take the quiz until passed. You may continue to view course materials for the duration of your purchase.